Epic training is administered by the IT Epic training team, who delivers a custom curriculum and training schedule to new employees based on each person’s role at Cooper. Hands-on, in-person Epic training takes place at the CCBO (L3 Communications) building, which is accessible using the Cooper Shuttle from the Hospital at One Cooper Plaza. The training team may also assign online training modules for self-directed learning through the Cooper Learning Network (CLN). You will not be able to access Epic until you meet all Cooper requirements and have a Cooper network login and password.
Training Location
CCBO (L3 Communications) Building
1 Federal Street
Camden, NJ 08103
How to get there
Drive
- You must enter from Federal Street.
- GPS ( N Front St & Federal St) will bring you to our main entrance. (Notice: there is no street sign for N Front St, only the L3 signs)
- Immediately BEFORE you reach the main access gates, turn left to access the “Visitor” parking area. The gate will open automatically.
- Before exiting the building at the end of the day, you will need to request the gate “exit code” from the Security Guard in the main lobby. Enter the code on the key pad to open the gate.
Cooper Shuttle
If you work in one of the Camden City offices and have received your parking assignment, you are required to park in your assigned lot and take the Cooper Shuttle to the L3 Building.
Pick-up and drop-off locations:
- One Cooper Plaza (Main Hospital)
- Two Cooper Plaza (MD Anderson Cancer Center at Cooper)
- Haddon Garage
- Waterfront Garage
River Line
Aquarium Stop – Right next to L3
PATCO Speedline
City Hall Stop – Approx. 8 min. walk to L3; not a shuttle stop
Building Access
- Enter the 1st floor lobby through one of the green main entrance doors.
- Please be prepared to show your Cooper ID badge to the security guard located at the lobby desk.
- If you DO NOT have your Cooper ID, building security will consider you a visitor and you will be required to show another type of government ID
- Proceed to elevators behind the security desk to the 2nd floor.
- A Trainer will be in the 2nd floor lobby to direct you to your training room or check in with the receptionist to gain access.
- If you parked in the L3 visitor lot, please stop at the security desk in the lobby before exiting the building to retrieve the parking lot “exit code.” This code changes often, so it is recommended that you check daily to avoid having to reenter the building to get the code.
Training Classes and Schedules
Look for your job title under the training classes listed below to see which Epic training you need to take. If you do not see your job title listed under any of the classes, check with your manager for any epic training requirements and schedule.
Epic Registration and Scheduling (5 Days)
Who Needs to Take This Training
- Admin Coordinator
- ATC (Athletic Trainer)
- Authorization Specialist
- Clinical Access Navigator
- Clinical Secretary
- Division Coordinator
- Insurance Specialist
- Patient Access Navigator I
- Patient Access Navigator II
- Patient Access Navigator III
- Patient Access Service Specialist
- Patient Access Service Specialist I
- Patient Service Rep (PSR)
- Supervisor Care Coordination
- Surgical Scheduler
Schedule
- Tuesday 8:30 a.m. to 5 p.m.
- Wednesday 8:30 a.m. to 5 p.m.
- Thursday 8:30 a.m. to 5 p.m.
- Friday 8:30 a.m. to 5 p.m.
Registration/Scheduling/Front Desk (6 Days)
Who Needs to Take This Training
- Administrative Assistant
- Administrative Coordinator
- Admitting Officer
- Ambulatory Ops Coordinator
- Division Coordinator
- EIP Manager
- EMR Health Information Tech
- Financial Screening Navigator
- GI Division Coordinator
- GI Tech
- HCA Navigator
- HCA Supervisor
- Infusion Scheduling Coordinator
- Insurance Specialist
- Manager CCA Operations
- Manager, Amb Ops
- Mental Health Specialist
- Navigator Specialist
- Navigator Specialist (Community)
- PSR
- PSR Lead
- PSR PRN II
- Surgical Scheduler - OP Services
Schedule
- Tuesday 8:30 a.m. to 5 p.m.
- Wednesday 8:30 a.m. to 5 p.m.
- Thursday 8:30 a.m. to 5 p.m.
- Friday 8:30 a.m. to 5 p.m.
- Monday 8:30 a.m. to 5 p.m.
- Tuesday 8:30 a.m. to 5 p.m.
Registration/Scheduling/Front Desk/Ambulatory (7 Days)
Who Needs to Take This Training
- Clinical Practice Asst (CPA)
- Clinical Practice Specialist (CPS)
Schedule
- Tuesday 8:30 a.m. to 5 p.m.
- Wednesday 8:30 a.m. to 5 p.m.
- Thursday 8:30 a.m. to 5 p.m.
- Friday 8:30 a.m. to 5 p.m.
- Monday 8:30 a.m. to 5 p.m.
- Tuesday 8:30 a.m. to 5 p.m.
Ambulatory Clinical (1 Day)
Who Needs to Take This Training
- LPN
- MA
- RN - Ambulatory
- Infusion RN
- Pop Health Coordinator
- Population Patient Care Coordinator
- Research Employee -all types
- Social Worker -Ambulatory
- Nurse Navigator
- Clinical Access Navigator
- Community Outreach-HIV Counselor
- Clinical Practice Nurse (CPN)
- Oncology Clinical Research Coordinator I
- Oncology Clinical Research Coordinator II
- Nurse Navigator
- Health Coach
- Certified Diabetes Care and Education Specialist
- Athletic Trainer Ortho
- Registered Dietician Ambulatory
Schedule
- Tuesday 8:30 a.m. to 5 p.m.