Visitation Guidelines and Hours

Visitors are very important to the healing process of our patients. When it is safe, we want visitors to be there for our patients.

The COVID-19 pandemic required us to limit visitation to reduce the spread of this virus and to keep our patients, visitors, and team members safe. We are pleased to now return to normal visiting guidelines and hours.

For questions and more information, please contact the Cooper location you wish to visit or contact Patient Relations at 856.342.2432.

*Limited exceptions may be made for patients who are under 18, have special needs, are in end-of-life situations, or are critically ill or injured. Please speak with your care team or contact Patient Relations at 856.342.2432.

Visitation Guidelines

Visitation is an important part of our patients’ comfort and well-being. To ensure our patients receive the rest and care needed for recovery, we are asking visitors to observe the following visiting guidelines.

• Visiting hours are limited.
• All visitors must be 15 years or older. Rare exceptions may be made. Please check with your care team. 
• All visitors must wear masks that will be provided by Cooper, not their own masks. Visitors who do not wear the mask provided will be required to leave.
• All visitors will undergo a symptom check upon entering Cooper facilities. If the visitor fails the screening, the visitor will be offered to communicate with the patient through phone calls, FaceTime, Skype, or other remote methods as appropriate, but will not be allow to stay in the facility.
• All visitors must wash their hands or use hand sanitizer before visiting a patient.
• Visitors must remain in the patient’s room throughout their visit, except when asked by a Cooper team member to move to another location due to procedure or other reason.
• No flowers or live plants are permitted in patient rooms.

General Guidelines

• Visitors to the hospital must obtain a visitor pass from the information desk in the main lobby. 
• Visitors are expected to respect the established visiting guidelines of each clinical area.
• Cooper is a smoke-free campus. We ask that all visitors refrain from smoking while visiting any of our campus locations.
• We request that visitors be sensitive to the needs of other patients and families by speaking softly, showing consideration to all, and respecting individuals around them.

If you have questions or concerns, please contact Patient Relations at 856.342.2432 and they will do their best to assist you.

Updated March 21, 2023